Returns Policy
You may return any item within 7 days in its original condition for a refund of the price you paid for the item.
To return an item please include the merchandise with a completed returns slip. Please allow up to 5 days for this to be processed.
Please ship the item to the following address: 57 The Pavilion, Swalwell, Tyne and Wear. NE16 3bZ
Please note. For your protection Inside Transformations recommend that you use a recorded delivery service as we cannot be held responsible for goods not received.
Defective Items:
If the item is defective please contact us on 0191 441 1554
All customers are asked to return the defective item(s) including both the merchandise and the delivery slip by a recorded delivery service, as we cannot be held responsible for goods not returned.
Please note the following exceptions to this policy:
- We are unable to refund or exchange any item which has been made to measure.
- Any item which has been drilled for hinges to customers measurements is unable to be refunded or exchanged.
- All return and re-shipping charges are the Customer's liability.
- All items should be unused and in original condition and packaging.
